How we’re supporting students during COVID-19

Our students are our #1 priority, and from the beginning of 2020 our teams have gone above and beyond to ensure our Villages are COVID-Safe and support students through a very challenging time. Here’s how we’re making our Villages safe, and why living on campus is helping our students thrive despite the pandemic.

Frequent Cleaning

Enhanced cleaning protocols are in place in all common and high contact spaces

Virtual Events

Online events, activities and support are now part of our event programs at all Villages

Contactless Check In

Contact-less check-in protocols are in place to ensure your move-in day is COVID-Safe

Flexible Policies

Our flexible cancellation policy means you can cancel your booking with us if COVID-19 impacts you*

Social Distancing

Use of all of our common spaces is in line with Government restrictions. When these change we’re able to swiftly implement them to keep students safe

COVID-Safe activities

Our Villages run COVID-safe events and activities year round to help students meet each-other and build all-important social connections

Isolation Protocols

Should any resident need to self-isolate, we have dedicated rooms set aside with staff available to support students – from cleaning to delivering linen and meals and daily wellbeing checks

On-Campus Locations

Our Villages are all located on campus, meaning students can avoid public transport to and from campus

Free Cancellation Policy

We know it’s been a tough year with many changes and a lot of uncertainty. That’s why you can book now at participating Villages and if COVID is impacting your plans to be on-campus, your classes go online or you don’t get a Visa you can cancel your Residential Agreement for free.*

This policy applies at UNSW Village, Edith Cowan University Villages, University of Canterbury Accommodation, Yarra House, Sydney University Village, Macquarie University Village, Western Sydney University Villages, Murdoch University Village, Student Village Melbourne, Griffith University Village.

*Terms and conditions apply, head to the Village FAQ pages for full details.

COVID Safe Move In

Here’s how we’re making your move-in day COVID-Safe. Remember, keep an eye on your emails for the specific move in protocols at your Village.

Hear from our students

There’s no doubt that the COVID-19 pandemic had an impact on students. Moving to online study proved challenging for some, but our residents made the most of their year, building friendships and supporting each-other. Here’s why our students loved staying on campus despite the pandemic, and how our Villages supported them through it.

Peter De Vera

"The Village gave me a safe refuge during the pandemic and gave a me glimpse of hope that everything can be alright. The staff were considerate and helpful. I made good friends with my housemates – I’m fortunate to have great housemates"

Saltanat Paritova, UNSW Village

"I met really good people in my apartment who helped me with going through the lockdown period. Moreover, the village was having a lot of giveaways and online events that were fun and entertaining. I felt safe living on campus and having the security on site. I stayed because I made friends here. I really loved the DIY tutorials, that are very interesting and engaging."

Alan Lau, Sydney University Village

"There were small gatherings and I got to meet wonderful people living at the Village. I stayed connected with them by organising small trips once restrictions were lifted. The soup kitchens had brought many people closer and I really enjoyed this activity a lot."

Ready to move in?

Living on campus in a CLV village provides study spaces to can meet your peers and work together, events and activities to build a community and connection, ultra-fast WIFI to support your studies, and staff support to ensure safety and wellbeing as you transition into independent living at University.