Download the CLV App onto your mobile device
- Go to app.campuslivingvillages.com
- Log in with the email and password used when you created your booking with us.
- Booked through a university? Click ‘Sign up’ and register using the same email address the university made your booking with.
- Once logged in:
- Apple users: Tap ‘Share’ at the bottom of the screen, then select ‘Add to home screen’.
- Android users: Tap the three-dot menu at the top right, choose 'Add to home screen’, then select ‘Install’.
Our CLV App Features
Profile management
From managing your personal details to viewing your contract, you'll get access to everything you need at your fingertips.Extend your stay
The easiest way to extend your stay is through the CLV App where you can find all the essential information about your booking.Village Life events
View all the upcoming events in your village and RSVP your place to confirm your spot. You'll never miss out on the fun!Parcel management
Our deliveries feature lets you track and manage your parcels with ease, whilst keeping you updated on their status at all times.Maintenance requests
Our repairs feature is your go to reporting tool. Log a request, snap a photo of the problem and check its progress all through the app.Secure online payments
You'll find detailed records, including your deposit and payment history. You can change your payment method as well with just a few clicks.We've made Village Life even smarter
The CLV app is designed to make things even more simple when you live with us by providing easy access to important resident information and services at a click of a button. With its useful functions, the app will help you enjoy the very best of our Village Life activities.
Get more from your stay with the CLV App
Elevate your student experience with the CLV app! It's your all-in-one hub for campus living, making life smoother and more organised. From submitting maintenance requests to staying in the loop about Village Life events, the CLV app brings everything you need right to your fingertips.
Frequently Asked Questions
The easiest way to manage your payments is through the CLV App. Click on the payment card icon. Here, you will be able to see the total balance on account, make payments, setup and update payment methods and view all your previous transactions.
You can set up a direct debit or a recurring card payment at the time of booking which will ensure that the rent is automatically paid on time.
You can find the full details of your payment plan within your agreement. There you will find a full breakdown of what payments are required and when they need to be made.
Note: This does not apply to customers who do not have a contract with Campus Living Villages. Please refer to your contract for further information or contact your Landlord (via the details specified in your contract) if you have any questions relating to this matter.
It is very important that we have your correct contact details in case we need to contact you. Please ensure that we have your current email address and mobile phone number.
You can edit your email, password, telephone and emergency contact details by going to the Profile tab on the CLV App, which is located at the top right of the screen. You can also amend app push notifications and opt in/out of marketing communications.
Something not working correctly? For anything urgent, let reception know as soon as possible. For everything else, you can submit a form easily through the CLV App. Here you will be asked to describe the issue, with the option to upload a photo. You can also submit a request via the resident portal.
Once we have fixed the issue for you, please return to the app and let us know how we did by leaving a short review for the Team.
You can extend your stay with us, with prices starting from as little as £16.50 per night, meaning you can take time out to explore your surroundings or relax.
We also offer a two-week cancellation policy which gives you the flexibility to change your plans up to 14 days prior to your summer booking start date without any cancellation or amendment fees.
The easiest way to extend your stay is through the CLV App. Go to Bookings Information (house icon) > click Extend My Stay. You can also fill out the form on our short stays page for more information (terms and conditions apply).
Collecting your parcel is easy with the CLV App. The reception team will take receipt of your post and any parcels and you will be notified via email and through the app when it is ready for collection.
Go to the Deliveries section of the App where you will find a collection QR code which you will need to show to reception.
Parcels will be kept in the office and we will sign for registered post and special delivery items.
Our village is your home, and we want to provide you with a place where you can live, learn, and grow. It’s about living somewhere to make new friends, have new experiences and, importantly, create memories that will stay with you for years.
Most of our villages have communal areas to socialise, such as games rooms, gyms, movie rooms and sofa areas. What's more, Village Life is our free programme of events and activities, hosted throughout the year to help you settle in and make new friends. As well as popular favourites such as BBQs, hot chocolate nights and pizza parties, each village hosts unique events, bespoke to its residents. You can even run your own events too! Speak to your Village Team for more information.
To find out what events are happening at your village visit the Events page on the CLV App. Here you can RSVP and will receive reminder notifications before the event. You can also view events at your village by visiting the website.
If you need support with the app or something isn’t working as it should, please speak to your Village Team at reception who will be able to assist.