Terms & Conditions

Existing customers with a 2022/23 booking can extend their booking by up to eight weeks between 16 June - 3 September 2023.

  1. Applicable to residents with a booking at any Campus Living Villages (“CLV”, “We”, “Us”, “Our”) property, except Durham, St Andrews, Albert Court and Arena Village.
  2. The service is available to students whose contract is with CLV directly where their current booking ends before 3rd September 2023.
  3. Booking extensions are subject to availability.
  4. Starting prices per village are listed below: Belgrave View £13.50, Bonington Student Village £14.00, Burley Road £16.00, Chesil House £20.50, Cranborne House £19.50, Fitzroy & Wenlock Courts £14.00, John Lester & Eddie Colman Courts £14.50, Lyme Regis House £22.00, McMillan Student Village £23.50, Newport Student Village £15.50, Peel Park Quarter £20.50, Prince Consort Village £26.50, Raymont Hall £28.00, Rusholme Place £20.00, Surrey House £22.50
  5. These terms and conditions (and any non-contractual disputes/claims which arise out of or in connection with them) will be governed by English law and entrants submit to the jurisdiction of the English courts.
  6. Campus Living Villages and its agents will only use personal information supplied by entrants to this competition for the purposes of administering this competition and will only process personal information of any participant in the offer as set out in Campus Living Villages’ Privacy Policy. 
  7. Entrants to the competition will be required to provide their full name and email address. Entrants should be aware that their name may be shared on Campus Living Villages social platforms. If an entrant does not consent to their name to be shared on Campus Living Villages social platforms, they must confirm this by telephone on +44 (0)161 850 6664 or email at contact@campuslivingvillages.co.uk.

 

If you book directly with Campus Living Villages at Bonington Student Village for the 2024/25 April Vet intake, you may be eligible to be entered into a prize draw to win £500 (Promotion). This Promotion is subject to the terms and conditions set out below. 

  1. Existing residents who book directly with Campus Living Villages, for 2024/25 between 4 April May 2023 and 30 April 2023 at Bonington Student Village for April 2024 will, subject to these terms and conditions, be entered into a prize draw to win £500 cashback.
  2. This Promotion extension starts at 00.01hrs, 4 April May 2023 and will expire at 11:59pm on 30 April 2023 or when Campus Living Villages confirms via the website the Promotion is no longer available (whichever occurs earlier).To be eligible, customers must book a room by either booking directly with a member of Campus Living Villages’ Village Team, or by contacting the Customer Contact Village on +44 (0)161 850 6664. 
  3. Customers must reference the Promotion at the point of booking by stating the promocode APRILVETS. For the avoidance of doubt, the Promotion cannot be applied retrospectively. 
  4. Campus Living Villages reserves the right to end, extend or amend this Promotion at any time. 
  5. Customers who book as a group through a university will not be eligible for this Promotion. 
  6. Customers will only be eligible for the cashback once the booking has been appropriately contracted; an active deposit is held on the booking, and any cancellation period has elapsed. 
  7. For a booking to be eligible it must be for a minimum of 37 weeks. 
  8. A Campus Living Villages customer service advisor will contact the customer to discuss availability, requirements, and take any necessary details. The booking will then be processed, and a contract will be sent to the customer. The contract must be completed and returned to Campus Living Villages in accordance with directions provided within 7 days from the date the booking was made in order to be eligible for this promotion. 
  9. The cashback in the form of a bank transfer will be sent to the eligible customer via email or directly no later than 30 days after they have checked in to the Village and paid their first instalment of rent in full for the April 2024 intake.
  10. A confirmation email will be sent in May to the email provided as part of the booking process confirming inclusion in the prize draw. 
  11. Existing customers who are in arrears or who are otherwise in breach of their 2021/2022 tenancies are not eligible. 
  12. Any queries about this Promotion can be submitted by contacting Campus Living Villages’ Customer Contact Village on +44 (0)161 850 6664, by emailing contact@campuslivingvillages.co.uk, or visiting a Campus Living Villages reception at a Participating Village and enquiring with staff. 
  13. Subsequent amendments to bookings at a later date may mean the right to any cashback offer is lost. Campus Living Villages reserves the right to remove or change this promotional offer at any time. 
  14. Campus Living Villages and its agents will only use personal information supplied by entrants to this Promotion for the purposes of administering this Promotion, unless consent is received to use such information for any other purpose and will only process personal information of any participant in the offer as set out in Campus Living Villages’ Privacy Policy. 
  15. Insofar as is permitted by law, Campus Living Villages, its agents or associated companies or any of their respective employees will not in any circumstances be responsible or liable to compensate the participants or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the Promotion except where it is caused by the negligence of the Campus Living Villages, its agents or associated companies or that of their respective employees. 
  16. These terms and conditions (and any non-contractual disputes/claims which arise out of or in connection with them) will be governed by English law and entrants submit to the jurisdiction of the English courts. 

We’re looking for fresh creatives to collaborate with us on social media content.
  1. Content creators must be a current 2022/23 Campus Living Villages UK resident. 
  2. Whenever you submit any material as a Resident Content Creator (including but not limited to blogs, posts, articles, comments, ideas, videos or photos) you must comply with our Terms of Use Policy Terms of Use - Campus Living Villages. Submitted content will be reviewed, and feedback provided, before Campus Living Villages publishes the content a final version will be sent to yourself. 
  3. Any contribution will be considered non-confidential and non-proprietary. Whilst you retain all of your ownership rights in your content, you are required to grant us and other users of our site and partners a licence to use, store, edit and copy that content and to distribute and make it available to third parties on a worldwide basis in any medium. Any such use is without compensation (unless stated) to you, and we are under no obligation to use the contribution. 
  4. You acknowledge that we have resources that may now or at some point in the future develop our own (blogs, posts, articles, data, comments, ideas, videos or photos) similar or identical to your contribution and any ideas submitted by you may be developed by us independently. In addition, we may, without any prior notice to you, refuse, adapt, edit and/or remove your contributions and you irrevocably waive the benefit of any moral rights that you may have in your contribution.   
  5. Your name and related information can be used by us in connection with the contribution. We also have the right to disclose your identity to any third party who is claiming that any Contribution posted or uploaded by you to the CLV website constitutes a violation of their intellectual property rights, or of their right to privacy. 
  6. Our Privacy Policy contains details about how we use information we hold about you and can be located using the following link Campus Living Villages Privacy Policy. You agree we can use such information in accordance with our Privacy Policy.   
  7. We shall be entitled to change these Terms at any time in our sole discretion by providing you with an updated copy of the terms and your subsequent submission of a contribution shall be deemed as acceptance to the revised terms.   
  8. Nothing in these terms is intended to, or shall be deemed to, establish any partnership or employment relationship between yourself and Campus Living Villages. You shall have no rights to make or enter into any commitments on our behalf. 
  9. Content creators will receive a £150 gift voucher upon the agreement that they create five pieces of published content which is shared to Campus Living Villages social channels. The content is to be determined within Campus Living Villages’ absolute discretion.  
  10. Should the preferred supplier of the gift vouchers cease trading before the voucher is provided, Campus Living Villages reserves the right to substitute the voucher provided.  
  11. Content creators are responsible for keeping their e-mail addresses up to date. If you fail to inform us of changes to your contact details, we will not be held liable for communications that you do not receive from us which could result in you not receiving your gift card. 
  12. Gift vouchers are limited to one per person.   
  13. Campus Living Villages and its agents will only use personal information supplied by entrants to this promotion for the purposes of administering this promotion, unless consent is received to use such information for any other purpose and will only process personal information of any participant in the offer as set out in Campus Living Villages Privacy Policy. 
  14. Insofar as is permitted by law, Campus Living Villages, its agents or associated companies or any of their respective employees will not in any circumstances be responsible or liable to compensate the participants or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the Promotion except where it is caused by the negligence of the Campus Living Villages, its agents or associated companies or that of their respective employees.
  15. These terms and conditions (and any non-contractual disputes/claims which arise out of or in connection with them) will be governed by English law and entrants submit to the jurisdiction of the English courts. 

If you are an existing resident of Bonington Student Village who has rebooked for 40 weeks or more, to reside in the Property for the 23/24 September academic year, you may withdraw your acceptance of our offer to provide you with a room (“the Promotion”) if:

  • You are accepted onto a work placement, which exceeds 12 weeks of continuous employment, for which your travel to the place of work exceeds 15 miles of the Bonington Student Village. (For the avoidance of doubt, the postcode of Bonington Student Village and the postcode of the location of your placement will be used to determine the travel distance through google maps)
  • You may withdraw your acceptance of our offer up to the 30 June 2023 by giving Campus Living Villages notice in accordance with clause 9 and providing Campus Living Villages with corroborating evidence which we deem to be satisfactory within this period.
  • Provided that the cancellation is granted in line with the terms above, you will receive a refund of any rent instalment and deposit which you have paid for your September 23/24 booking within 28 days.
  • Where the deposit is held against an existing booking (your 22/23 booking) you will be notified by the DPS up to 28 days following your final account summary on how to claim your deposit back.
  • All cancellation requests must be made in writing by emailing contact@campuslivingvillages.co.ukor sent directly to your village reception team.
  • Campus Living Villages reserves the right to end, extend or amend this Promotion at any time.
  • Customers who book through a university will not be eligible for the Promotion .
  • This offer is available to existing customers only.
  • Any queries about this offer can be submitted by contacting Campus Living Villages’ Customer Contact Village on +44 (0)161 850 6664, by emailing contact@campuslivingvillages.co.uk, or visiting a Campus Living Villages reception at a Participating Village and enquiring with staff.
  • Campus Living Villages also reserves the right to limit this Promotion at any stage.
  • Campus Living Villages and its agents will only use personal information supplied by entrants to this Promotion for the purposes of administering this Promotion, unless consent is received to use such information for any other purpose and will only process personal information of any participant in the offer as set out in Campus Living Villages’ Privacy Policy.
  • Insofar as is permitted by law, Campus Living Villages, its agents or associated companies or any of their respective employees will not in any circumstances be responsible or liable to compensate the participants or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the Promotion except where it is caused by the negligence of the Campus Living Villages, its agents or associated companies or that of their respective employees.
  • These terms and conditions (and any non-contractual disputes/claims which arise out of or in connection with them) will be governed by English law and entrants submit to the jurisdiction of the English courts.

Cancellation policy

You may cancel within seven days of signing your agreement online. You have the right to the return of your deposit and any rental amounts paid in relation to your booking.

You will lose your right to cancellation as soon as you collect the keys from the reception team even if this is within seven days of signing your agreement.

First year students and first-time residents

If you are a first year student or you are residing in the Building for the first time, you may request to cancel and have any deposit and rental amounts which relate to your booking returned to you if:

  • You do not receive an unconditional offer from your University. You may request to cancel up to seven days following the release of A Level Results by providing your cancellation request in writing along with supporting evidence that the required results have not been achieved for you to take up your course.
  • You require a visa to study in the UK, but your visa application has been rejected. You may request to cancel up to seven days after rejection of your visa application and no later than seven days following the release of A-Level results by providing your cancelation request in writing along with supporting evidence that your Visa application has not been successful.

Ongoing students and returning residents

We reserve the right to cancel your booking and resell your room if you fail to collect your key within 14 calendar days of the booking start date. You remain liable for all amounts due under the agreement until the room is sold and for any lost rental amounts between bookings which we may deduct from any deposit we hold.

If the first rent instalment is due prior to the booking start date and it is not received as cleared funds within seven days of the due date, we reserve the right to cancel your booking and resell the room. You remain liable for all amounts due under the agreement until the room is sold and for any lost rental amounts between bookings which we may deduct from any deposit we hold.

If after the start date of your booking you would like to be released from the agreement and a replacement resident is found by you who we believe to be eligible in our absolute discretion, we will release you from the agreement, from the date the new agreement with the new resident takes effect. Your deposit will then be refunded and we will charge a fee amount equal to our costs of preparing your room for the new occupant. You will remain responsible for any rental arrears outstanding on the date the agreement ends.

If, after the commencement of your booking, you would like to be released from the agreement but you have not found a replacement resident (as described above) to take over the agreement then we reserve the right to retain the deposit and you will remain liable for the full rent and other charges detailed in your agreement until the booking ends.

All cancellation requests must be made in writing by emailing contact@campuslivingvillages.co.uk or sent directly to your village reception team.

These terms are for direct bookings only and some agreements may differ. The full terms and conditions of your booking can be found in your agreement, which you can access on the resident portal.​

If you are a first year undergraduate student and you don’t get your place at University, we will cancel your agreement and refund any deposit or rent paid. To qualify, please send a copy of your UCAS track or University correspondence within 7 calendar days from the date you’re A level results are published.

If you require a VISA to study in the UK and you don’t get your university offer or your VISA is rejected, we will cancel your agreement and refund any deposit or advance rent paid in full. Please send us the visa application rejection or University CAS rejection within 7 days of receiving them.

1. This prize draw is open to existing customers holding a current tenancy or licence agreement (England), or model written statement (Wales) at a Campus Living Villages (“CLV”) property.

2. The following CLV properties are each considered a “Qualifying Location”:

a. Albert Court – Liverpool

b. Arena Village – Leeds

c. Belgrave View – Birmingham

d. Bonington Student Village – Sutton Bonington

e. Burley Road – Leeds

f. Chesil House – Bournemouth

g. Chesterman House – London

h. Cranborne House – Bournemouth

i. Fitzroy & Wenlock Courts – Luton

j. John Lester & Eddie Colman Courts – Salford

k. Lyme Regis House – Bournemouth

l. McMillan Student Village – London

m. Newport Student Village – Newport

n. Okeford House – Bournemouth

o. Peel Park Quarter – Salford

p. Prince Consort Village – London

q. Raymont Hall – London

r. Rusholme Place – Manchester

s. Surrey House – London

3. The prize draw is run on a monthly basis (starting from March 2023) and opens on the first of the month (the "Prize Draw Start Date") and closes on the last day of the month at 11.59pm, or when CLV confirms the competition has closed (whichever is earlier) (the "Prize Draw End Date").

4. To be eligible for each monthly prize draw:

a. The customer must have completed a survey that they have been invited to participate in by CLV via email in order to provide feedback on a recent maintenance request in a Qualifying Location (the “Survey”);

b. The completed Survey must relate to a maintenance request that the customer has logged via the resident portal or via the Village Team at reception;

c. The maintenance request must have been completed by a CLV staff member between the Prize Draw Start Date and the Prize Draw End Date, as confirmed to the customer by email when the maintenance request is resolved (the “Maintenance Completed Email”).

d. The customer must provide an accurate “Maintenance Request ID” (as provided to the customer in their Maintenance Completed Email)

5. The prize draw is limited to one entry per customer per month.

6. The winner of each monthly prize draw will be awarded a £75 Amazon1 voucher.

7. To be eligible to be entered into the prize draw, customers must be an existing customer holding a valid tenancy or licence agreement (England), or model written statement (Wales) in a CLV property at one of the Qualifying Locations.

8. This offer is available to existing customers, however, existing customers who are in arrears or who are otherwise in breach of their tenancy or licence agreement (England), or model written statement (Wales) are not eligible to participate in the prize draw and will be deemed disqualified from the prize draw.

9. The winner of the voucher will be drawn at random by CLV, and the winner will be notified as soon as possible by CLV using the email details provided with their booking.

10. The voucher will be dispatched to the winner via email to the email address held by CLV on the customer’s account by 10th working day of each month.

11. It is the responsibility of the prize draw entrants to inform CLV of any required update to the email address on account prior to entering the prize draw.

12. Any queries about this prize draw can be submitted by contacting the CLV Customer Contact Village on +44 (0)161 850 6664, by emailing contact@campuslivingvillages.co.uk, or by going to a CLV reception and enquiring with staff.

13. Subsequent amendments to bookings at a later date may mean the right to enter the prize draw is lost.

14. CLV reserves the right to end, extend or amend this promotion at any time.

15. CLV reserves the right to limit this promotion at any stage.

16. CLV must either publish or make available information that a valid prize draw has taken place. To comply with this obligation, CLV will publish the surname and county of the winner on the Campus Living Villages’ website on or before 10th working day of each month. If you object to your surname or county being published, please contact CLV at the address provided at the bottom of these terms and conditions. In such circumstances, CLV must still provide the information to the Advertising Standards Authority on request.

17. Insofar as is permitted by law, CLV, its agents or associated companies or any of their respective employees will not in any circumstances be responsible or liable to compensate the winners or accept any liability for any loss, damage, personal injury, or death occurring as a result of taking up the prize except where it is caused by the negligence of CLV, its agents or associated companies or that of their respective employees.

18. CLV will only process personal information of any winner as set out in Campus Living Villages’ Privacy Policy. See also paragraph 15 above regarding the announcement of the winner.

19. These terms and conditions (and any non-contractual disputes/claims which arise out of or in connection with them) will be governed by English law and entrants submit to the jurisdiction of the English courts.

The Promoter is Campus Living Villages UK Ltd of 7th Floor Digital World Centre, 1 Lowry Place, The Quays, Salford, M50 3UB.

New customers arriving from a country outside of the UK who book a room at Albert Court, Belgrave View, Fitzroy & Wenlock Courts, Rusholme Place, Burley Road, McMillan Student Village, Prince Consort Village, Newport Student Village, Bonington Student Village or John Lester & Eddie Colman Courts, Peel Park Quarter with Campus Living Villages (“CLV”, “We”, “Us”, “Our”) will, subject to these Terms and Conditions, be able to cancel their booking if their VISA is rejected.

  1. Applicable to students whose booking start date is in September 2022 only.
  2. If the student (“You”, “Your”) requires a VISA to study in the UK and you do not get your university offer to be able to apply for a VISA or your VISA is rejected, CLV will cancel your accommodation agreement, and refund any deposit and/or advance rent paid to us in full.
  3. You must send a visa application rejection letter to us before the 25th August 2022 for the cancellation to take place. Any requests after this date will not be eligible.
  4. The deadline specified in point 4 only applies to students who have a booking starting in September 2022. If you have a booking that starts at any other time, please refer to the policy in your agreement.
  5. We reserve the right to end, extend or amend this promotion at any time.
  6. We reserve the right to limit this promotion at any stage.
  7. These terms and conditions (and any non-contractual disputes/claims which arise out of or in connection with them) will be governed by English law and entrants submit to the jurisdiction of the English courts.

You can view expired terms and conditions here